COVID-19 Salon Guidelines

We would like to let you know the measures that have been put into place, to ensure the safety of both clients and staff members; that comply with guidelines given by Government and our Local Authority.

Our Salon:

✔ We have undertaken a thorough review of our salon

and service

✔ We have rearranged the salon space to adhere to

social distancing guidelines

✔ Every surface will be cleaned regularly and wiped

with the appropriate sanitiser between each


✔ All items of equipment will be disinfected before and after every service

✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible.

✔ We will, if required, extend opening hours, and divide our teams into shifts whilst ensuring we retain social distancing.

✔ We can only offer bottled water or water in

disposable cups


Our Team:

✔ All team members are trained to care for our

customers in a safe, hygienic, and professional manner

✔ We have agreed social distancing for our team in

communal staff areas

✔ Staff have been briefed to not attend the salon if

they have a temperature, or are feeling unwell or if any

person in their household is unwell or self-isolating


Our Professional Services:

✔ We have reviewed our service menu and removed

any that we feel will be unsafe at this time

✔ Our team will wear visors on the

salon floor and all team members will wash their hands

before and after every client interaction

✔Our team will have a one wash policy with their


✔ PPE will be replaced after every client

✔ In-salon consultations will be done at the section

and via the mirror to minimise face-to-face interaction


Client Arrival and Reception:

✔ We will not be accepting walk-ins, you must pre-book

✔ We will stagger customer appointment times

✔ We will greet you warmly but without a handshake or a hug

✔ Hand sanitiser must be used on entry to the salon

✔ Clients must minimise what they bring as you will be asked to keep all belongings with you

✔ We ask that clients attend their appointments alone

✔ A screen will be installed at reception

✔ We ask that you to pay card if possible

✔ You will be escorted to your stylists’ section ASAP to avoid congestion in the waiting area

✔ Waiting areas will be arranged to adhere to social distancing

We Ask You, Our Customers To:

✔ Arrive at the time agreed to maximise social distancing

✔ to use sanitiser when entering and leaving the salon  ……….(sanitiser provided)

✔ We will have disposable cups, please do not provide your own

✔ We will not have magazines in the salon

✔ We ask if you are coming with outerwear please bring a bag to store this in as you will be keeping it with you.

✔ To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating

✘ Do not come to the salon if you or anyone you live with is unwell or self-isolating

✔ We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team

✔We ask clients to please bring a mask

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